Contact the City of Surrey
Need to report a problem, ask us a question, or give us some feedback? Contact us online, over the phone, in person, or through social media.
City Hall
13450 - 104 Avenue
Surrey, BC V3T 1V8
Phone: 604-591-4011
Hours of operation
Monday to Friday: 8:30am – 4:30pm
Saturday, Sunday & stat holidays: closed
Emergencies
Call 9-1-1 to report an emergency.
Non-emergencies
Call 604-591-4152 to report:
- Flooding, water main breaks, & pump station failures
- Missing stop signs or broken traffic signals
- Dangerous potholes
View Surrey Police Service contacts
View Surrey Fire Service contacts
View more emergency contacts
Quick contacts
Property Taxes & Utilities
[email protected]
Parks, Recreation & Culture
604-501-5100
[email protected]
Waste Collection
604-590-7289
[email protected]
- Missed Collection
- Large Item Pickup
Illegal Dumping
604-591-4152
Bylaw & Animal Control
604-591-4370
[email protected]
Planning & Development
[email protected]
604-591-4086
- Building Inspections & Permits
- Secondary Suites
- Zoning
- Electrical & Plumbing
See more Planning & Development contacts
Engineering Front Counter
[email protected]
See common Engineering front counter requests
General contacts
Business Licensing
[email protected]
City Manager
[email protected]
Engineering
[email protected]
Finance
[email protected]
Human Resources
[email protected]
Mayor's Office
[email protected]
Parking
604-591-4352
[email protected]
Traffic
[email protected]
Museum of Surrey
[email protected]
Surrey Art Gallery
Surrey Art Gallery Contact Details
Surrey Civic Theatres
Surrey Civic Theatre Contact Details
Surrey Libraries
[email protected]
Trees
Private property: [email protected]
City property: [email protected]
Browse more contacts by department.